Terms and Conditions (T&C)

Wellennium, B.V. (“Wellennium” “we” “us”) website(s) (our “site” or “sites”) and related services are made available to you in accordance with the following terms of use & service, and any other rules posted on our sites (collectively, the “T&C ”). Please read the T&C  carefully before placing any orders on www.wellennium.nl. We recommend you should keep a copy of the T&C  for future reference.

Wellennium is a trading name of a company based in The Netherlands. Our registered address is Rozenlaan 49, 3202 KC, Spijkenisse. Our BTW (VAT) number is NL.855.423.833.B01, and our Chamber of Commerce Number is kVk 63841878

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the T&C and our privacy policy. We may modify the T&C  from time to time. Please read the T&C and check back often. If you do not agree to any change to the T&C  then you must immediately stop using the site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

Registration

To use some of the products and/or services or features made available to you on this site you will need to register. When you register you are required to provide information about yourself and/or your store that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following email address doron@wellennium.nl. We may also change registration requirements from time to time.

The account password you provide should be unique and kept secure, and you must notify Wellennium immediately of any breach of security or unauthorized use of your account.

Eligibility to Purchase

In order to make a purchase on the site you will be required to provide your personal details. In particular, you must provide your real name, address, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.

A part of the site is available only to individuals who meet the Wellennium terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Wellennium, whose applications are acceptable to Wellennium and who have authorized Wellennium to process charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Wellennium reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By placing an order to purchase merchandise you expressly authorize us to perform credit checks and where Wellennium feels necessary, to transmit or to obtain information about you and/or your store from third parties.

Furthermore, you agree that we may use personal information provided by you in order to conduct appropriate anti fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep record of that information.

Orders

All orders are subject to acceptance and availability, items in your shopping cart are not reserved and may be purchased by other customers. By placing an order you automatically agree with the terms & conditions of Wellennium.

Wellennium offers products that are in stock and also available for back ordering. When you order a product that is on back order, you will be asked to make a down payment, this will ensure that you receive this item in priority once the stock has been delivered to Wellennium. Your rights regarding advance purchase are the same as those for any other purchase at Wellennium.

Pricing Policy

Prices shown at the site are in Euros and are inclusive of BTW (VAT) at the applicable rate. BTW (VAT) will be shown at the checkout, unless you have selected an alternative country where VAT is not chargeable.

All prices and offers remain valid as advertised from time to time. The Euros price of a product displayed on the site at the same time the order is accepted will be honored, except in cases of program error.

Product prices are set at the beginning of each season, these prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are subject to markdowns at any time during the selling period.

Sale Price Adjustment Policy

We are unable to offer price adjustments on items. Also we are unable to offer price adjustments on originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item had been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.

Acceptance of Your Order

Once you have made your choice and your order is placed, you will receive an email with an order confirmation and all your order details.

Payment

When going through check-out you will automatically be redirected to payment option gateway to settle your payment. We are working with IDEAL, an online payment service that handles all transactions for Wellennium.

Insurance and Delivery

Wellennium insures each purchase during the time it is in transit until it is delivered to your specified address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. Please note that we aim to dispatch all orders within 1 to 3 days, 1 to 5 days during sale periods. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Wellennium is not responsible for any delays caused by destination customs clearance processes.

Returns and Exchanges

Items can be returned within 14 days after receiving the item. An item can only be returned when the Wellennium tag is still attached to the product and the item in its original package unopened.  Items without the Wellennium tag will not be accepted. You have to send us a request first with your order number and the item(s) you want to return or exchange. The request can be sent by email to doron@wellennium.nl or can be done by phone +31 181.624.180. All return items are subject to a 15% Re-stocking fees. The stocking fee is calculated base on the items full base price without any discounts or special offer.

If you receive an item that is damaged, please contact us immediately by sending an email to doron@wellennium.nl. You can contact us in either English and Dutch. Damaged items can only be returned within 7 days after receiving of the product.

If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same characteristics (color, scent, size, etc.) subject to availability. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, you are entitled to a full credit.

We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. In case of dispute, we also recommend you retain proof of sending. Credit will be issued within 30 days of us receiving your notice.

Cancellation

An order that is not fulfilled within 30 days of placing the order will be automatically cancelled and a full refund will be issued.

Colors

We have made every effort to display the colors of our products as accurately as possible that appear on Wellennium. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

Intellectual Property Rights

Your use of the site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the content (as described in the content section below), including Wellennium software and all html and other code contained in this site.

You are permitted to use the content only as expressly authorized by Wellennium and/or it’s third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing content for your own personal use.

Content

In addition to the intellectual property rights mentioned above, “content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this site. Wellennium tries to ensure that the information on this site is accurate and complete. Wellennium does not promise that Amsterdam Bag Company’s content is accurate and error-free. Wellennium does not promise that the functional aspects of the site or Wellennium’s content will be error free or that this site, Wellennium content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the internet ensure that they have up to date virus checking software installed.

No Commercial Use

This site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products or services contained within this site. You may not use this site, or any of its content, to further any commercial purpose, including advertising or advertising revenue generation on your own site.

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